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Saturday, April 18 • 5:00pm - 5:50pm
Community Organization and Management LIMITED

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Limited Capacity seats available

Intro by Erika Helstrom of Travel Massive

Part 1: Why You Need a Community 

Owned vs. Borrowed communities and benefits of engaged people
  • Platforms vs. Events

Part 2: Types of Communities

  • Why you need to know customer service 
  • Working with influencer communities 
  • Creating your own influencers and elevating
  • Platforms and mobile change the game

Part 3: Managing Your Community

  • Hiring a community manager 
  • Moderation, trolls and UGC 
  • Stats and quantification: what to know

Part 4: Q&A/Comments

  • Your chance to participate with the panelists 

avatar for Annemarie Dooling

Annemarie Dooling

@travelingannaAnnemarie is a New York native who has managed both beta communities of 20 and established communities of over one million at places like Salon, Yahoo, AOL and The Huffington Post. She has traveled to over 25 countries researching and reporting on subcultures. Her work on internet... Read More →
avatar for Erika Helstrom

Erika Helstrom

Global Community Manager, Travel Massive
@travelmassiveErika is the global community manager for Travel Massive, connecting thousands of travel insiders to meet, learn and collaborate at events around the world. She has a passion for travel and the outdoors getting her start in the travel industry as a tour guide and quickly moving her... Read More →
avatar for Jessica Parker

Jessica Parker

Based in New York City, Jessica has worked in travel public relations for notable brands such as Expedia, Singapore Airlines, The Bahamas Ministry of Tourism, and Hilton Luxury Brands. She has recently joined Denihan Hospitality as director of marketing, overseeing The Benjamin H... Read More →

Saturday April 18, 2015 5:00pm - 5:50pm EDT
Industry Track - (The Matterhorn: 307-308 - 3rd Floor) 150 W. 83rd St. NY, NY 10024

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